Privacy Policy

Privacy Policy

Last Updated: 11/06/2024

Welcome to Soilex. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, (“Website”). This policy is in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect the following types of information:

a. Personal Information: When you interact with our Website, we may collect personal information such as your name, email address, phone number, and any other information you provide voluntarily.

b. Usage Data: We may collect information about how you access and use the Website. This includes your IP address, browser type, operating system, pages visited, and the date and time of your visit.

c. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us understand user behaviour, remember preferences, and improve our services.

2. How We Use Your Information

We may use your information for the following purposes:

a. To Provide and Maintain Our Services: To operate and improve the Website and our services, including customer support.

b. To Communicate with You: We will respond to your inquiries and send you updates, marketing communications, and promotional offers.

c. To Analyse and Improve: To understand how users interact with our Website, analyse trends, and improve the user experience.

d. To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

3. Legal Basis for Processing Your Information

We rely on the following legal bases for processing your personal information:

a. Consent: We may process your information if you have given us clear consent for a specific purpose.

b. Contract: We may process your information if necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.

c. Legal Obligation: We may process your information where necessary to comply with a legal obligation to which we are subject.

d. Legitimate Interests: We may process your information where necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

a. With Service Providers: We may share your information with trusted service providers who assist us in operating our Website and providing our services.

b. For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities.

c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights

Under the UK GDPR, you have the following rights regarding your personal information:

a. Right to Access: You have the right to request a copy of the personal information we hold about you.

b. Right to Rectification: You have the right to request correction of any inaccurate or incomplete information.

c. Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances.

d. Right to Restrict Processing: You have the right to request the restriction of processing your personal information in certain circumstances.

e. Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

f. Right to Object: You have the right to object to the processing of your personal information in certain circumstances.

g. Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

7. Links to Other Websites

Our Website may contain links to other websites. We are not responsible for the privacy practices or the content of such websites.

8. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us at:

SoilEx Environmental Ltd
104/104a Russell Building
West Common

By using our Website, you consent to our Privacy Policy.